Troubleshooting Tools for HarmonyBuilder

Physical Address (MAC ID) Finder

Please download and run the simple MAC Finder diagnostic tool. To do this, click the Download link below, or RIGHT CLICK and select "Save link as...".

Note: you may get some security warnings ...please disregard these since the file is completely safe.


Next, DOUBLE CLICK the file, which is named FindMacAddress.jar

You should see a window similar to this:



Next, click the Find MAC Address button, then copy the resulting text and send it to:


Many thanks,

The HarmonyBuilder Development Team